how to disable paid services on mts

Mobile TeleSystems (MTS) is one of the leading telecommunications providers in Russia and the CIS countries. With a wide range of services and features, MTS offers its users various paid services for enhanced mobile experiences. However, there may be instances when you want to disable these paid services to prevent any unexpected charges or to regain control over your mobile spending.

In this article, we will guide you through the process of disabling paid services on MTS. We will provide step-by-step instructions, useful tips, and important information to help you navigate through the service options and find the most suitable way to disable them. So, let’s get started!

What are Paid Services on MTS?

Paid services on MTS refer to additional features, subscriptions, or content that users can activate on their mobile phones for an extra charge. These services can include premium celebrity content, games, multimedia, music streaming, mobile TV, and more. While these services may enhance the user experience, some customers prefer to disable them to avoid any unexpected charges or unanticipated usage.

How to Disable Paid Services on MTS

Method 1: Via the Official MTS Website

The official MTS website provides a user-friendly interface to manage your account settings and services. Follow these steps to disable paid services through the website:

1. Open your preferred web browser and visit the official MTS website (www.mts.ru).
2. Locate the “Personal Account” or “My Account” option on the homepage and click on it.
3. If you haven’t previously created an MTS account, you will need to register by providing your MTS phone number and other required information.
4. Once logged in, navigate to the “Service Management” or “Service Settings” section.
5. Look for the option to manage paid services. It may be labeled as “Paid Services,” “Additional Services,” or something similar.
6. Click on the relevant option to access the list of currently active paid services on your MTS account.
7. Review the list and find the services you wish to disable.
8. Disable the desired services by clicking on the corresponding checkboxes or selecting the appropriate options.
9. After disabling the services, click on the “Save” or “Apply” button to save the changes.
10. You may receive a confirmation message or notification indicating that the services have been successfully disabled.
11. Log out of your MTS account and close the web browser.

Method 2: Through the MTS Mobile App

MTS also offers a dedicated mobile application for managing your account and services directly from your smartphone. Follow these steps to disable paid services using the MTS mobile app:

1. Launch the MTS mobile app on your smartphone. If you don’t have it installed, you can download it for free from the Google Play Store (for Android users) or the Apple App Store (for iOS users).
2. Log in to your MTS account using your credentials. If you haven’t registered yet, follow the on-screen instructions to create an account.
3. Once logged in, navigate to the “Settings” or “Account Settings” menu within the app.
4. Look for the “Paid Services” or “Additional Services” option and tap on it.
5. A list of currently active paid services will be displayed. Scroll through the list to find the services you want to disable.
6. Disable the desired services by tapping on the corresponding checkboxes or toggles.
7. After disabling the services, tap on the “Save” or “Apply” button to confirm the changes.
8. You may receive a confirmation message or notification stating that the services have been successfully disabled.
9. Close the MTS mobile app or return to the main screen.

Frequently Asked Questions (FAQs)

1 Can I disable paid services on MTS temporarily?
Yes, you can disable paid services on MTS temporarily. By following the methods described earlier, you can easily enable or disable services according to your preferences.

2 What are the most common paid services offered by MTS?
MTS offers a wide range of paid services, including premium celebrity content, games, multimedia, music streaming, mobile TV, and various others. The availability of specific services may vary based on your location and MTS plan.

3 How can I check if any paid services are currently active on my MTS account?
You can check the list of currently active paid services through the official MTS website or the MTS mobile app. Access the service management settings and look for the “Paid Services” or “Additional Services” section.

4 Can I disable paid services on someone else’s MTS number?
No, you can only disable paid services on MTS for the number associated with your own MTS account. To manage services for someone else’s number, they will need to follow the necessary steps using their own account.

5 Will I lose any features or services by disabling paid services on MTS?
Disabling paid services will only affect the additional features or subscriptions that you have chosen to disable. Your primary MTS services, such as calls, texts, and data, will remain unaffected.

6 How long does it take for the changes to be applied after disabling paid services?
The changes should be applied almost instantly after disabling paid services on MTS. However, it is recommended to check for any additional confirmation messages or wait for a few minutes to ensure the changes have been implemented.

7 Can I disable paid services through a phone call to MTS customer service?
Yes, you can also contact MTS customer service via phone call to request the disabling of paid services. Simply dial the customer service number provided by MTS and follow the instructions provided by the representative.

8 What if I accidentally disable a service that I actually need?
If you accidentally disable a service that you need, you can easily re-enable it by following the same steps mentioned earlier. Just access the service management settings and enable the desired service by checking the corresponding checkbox or selecting the appropriate option.

9 Are there any charges associated with disabling paid services on MTS?
No, there are no charges associated with disabling paid services on MTS. You can enable or disable services as per your preferences without incurring any additional fees.

10 Can I disable paid services on MTS without an internet connection?
To disable paid services, it is recommended to have an active internet connection. Both the MTS website and the MTS mobile app require internet access to access the necessary account management features.

11 How frequently can I enable and disable paid services on MTS?
You can enable and disable paid services on MTS as frequently as you desire. There are no restrictions on the number of times you can make changes to your service settings.

12 Can I disable paid services on MTS while roaming?
Yes, you can disable paid services on MTS while roaming. The same methods mentioned earlier can be used to manage your account settings and disable paid services, regardless of your location.

13 Is it possible to disable specific paid services instead of all at once?
Yes, it is possible to disable specific paid services on MTS instead of disabling all at once. The service management options, whether through the website or the mobile app, allow you to select and disable individual services according to your preferences.

14 What should I do if the methods mentioned in this article do not work for me?
If you encounter any issues or difficulties while trying to disable paid services on MTS, you can reach out to MTS customer service for assistance. They will guide you through the process and address any specific concerns you may have.

15 Are there any alternative ways to disable paid services on MTS?
The methods mentioned in this article, such as using the official MTS website or the MTS mobile app, are the most recommended and convenient ways to disable paid services on MTS. However, you can also explore alternative methods by contacting MTS customer service or visiting a nearby MTS service center.

16 Can I disable paid services on MTS through an SMS or USSD code?
While MTS may provide specific SMS or USSD codes for certain services, the disabling of paid services is generally not available through SMS or USSD codes. It is advisable to use the official MTS website or the MTS mobile app for this purpose.

17 What happens to my remaining balance or subscription when I disable paid services?
Disabling paid services on MTS does not affect your remaining balance or subscription. Your account balance and active subscriptions will remain intact, and you can continue using MTS services as usual.

18 Is there any confirmation or notification after successfully disabling paid services?
Yes, you may receive a confirmation message or notification after successfully disabling paid services on MTS. This confirmation serves as an acknowledgment that the changes have been applied to your account.

19 Can I re-enable the disabled paid services later if needed?
Yes, you can re-enable the disabled paid services later if needed. Simply follow the same methods mentioned earlier to access the service management settings, and enable the desired services by checking the corresponding checkboxes or selecting the appropriate options.

20 Are there any restrictions on disabling paid services for certain MTS plans or contracts?
While most MTS plans and contracts allow users to enable or disable paid services without restrictions, it is recommended to check the terms and conditions of your specific plan to ensure that no limitations or restrictions apply.

Conclusion

Disabling paid services on MTS is a straightforward process that can be done through the official MTS website or the MTS mobile app. By following the step-by-step instructions provided in this article, you can easily manage your account settings and disable any paid services that you no longer wish to use. Remember to review the list of active services periodically to ensure that you have full control over your mobile spending and to avoid any unexpected charges.

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